First-Time Users
All clients are required to log in or create an account to before they can pay and confirm their booking. You will be prompted to create an account if it is your first time booking with us.
You can also create an account following these steps:
- Go to our booking page and click on “Sign up and Continue”
- Complete the form. This information is required and important as it helps us and your therapist ensure your safety.
- Create a password and click Sign up and Continue.
- You will receive a Welcome Email with your log in details.
If you are having problems creating an account, it could be because an account has already been created for you. In that case, please use the Forgot Password function to reset your password.
If you are still having issues, please get in touch with us on WhatsApp at +6017-803 8384
For Returning Clients
If you’ve booked with us before, follow these steps to log in and manage your upcoming sessions:
- Go to [link] and click on “Sign in“
- Enter the email address you used for previous bookings
- You can also use your Google or Facebook account to continue if you have previously registered with Google or Facebook.
- You’ll be able to view your upcoming appointments, booking history and make new bookings.
If you’re having trouble, reach out to us on WhatsApp at +6017-803 8384, we’ll help you get started.
Resetting Your Password
If you’ve forgotten your password, just follow these simple steps:
- Go to this [link]
- Click on “Forgot your password?” under the login fields
- Enter the email address you used to make your booking
- Click “Reset Password”
- Check your email inbox for a password reset link
- Click the link and update your new password
- Click “Save”. You’ll see profile successfully updated
- Return to the login page and sign in using your updated credentials
💬 Tip: If you don’t see the reset email, please check your spam/junk folder.
Still stuck? Message us on WhatsApp at +6017-803 8384 and we’ll help you out!