Seeking help from governmental clinics and hospitals

Getting help for your mental health in Malaysia doesn’t just mean private clinics. The government offers free and low-cost options too. Hospitals and clinics across the country can provide support and treatment. Let’s talk about how to get help from these government resources so you can take care of your mental well-being.

There are many advantages to using government resources for your mental health needs. Firstly, it’s much easier on your wallet. Government clinics and services are budget-friendly, making sure everyone can get the help they need. You’ll also be seeing qualified professionals like clinical psychologists and psychiatrists who are trained to provide treatment. Finally, with branches spread throughout the country, there’s likely a resource close by!

Here’s what you need to know about governmental clinics and hospitals!

Types of resources

Klinik Kesihatan (Governmental Health Clinic)

  • Service provided: Provide you a referral to see a mental health specialist at a government hospital.
  • Contact no: Find the Klinik Kesihatan nearest you and reach out to them. Here are the contact number according to each state!
  • Booking: Call or walk in during their hours.
  • Cost: RM1.00


  • Service provided: These clinics offer lots of different ways to help with mental health. They have regular talk therapy sessions, but also other programs to get you back on your feet. From consultation services to specialized community psychiatry programs, including Supported Employment-Individual Placement & Support, Employment Transition Program, and Job and Recreational Therapy.
  • Contact no: Begin by identifying the Klinik MENTARI branch closest to you. Here is the list of contact number according to each state!
  • Booking: Call or email the clinic nearest you.

Talian HEAL (HEAL Hotline)

  • If you’re in crisis, call this free helpline for immediate support.
  • Phone: 15555
  • Cost: Free

Steps to get help

Step 1: Head to Klinik Kesihatan

You’ll need a referral letter to see a mental health specialist at a public hospital. You can get this for free at a Klinik Kesihatan (health clinic). When you go to the clinic, you can talk to the doctor about how you’re feeling so they can write the referral letter. The doctor you see at the Klinik Kesihatan is there to get you started. 

Step 2: Head to Psychiatric Department at a public hospital

After the Klinik Kesihatan, head to the hospital’s psychiatric department. There, you can schedule an appointment with a psychiatrist. Be aware that there may be a long waiting time.

Step 3: Attend your session

Once you have an appointment time, it’s important to show up on time. Don’t forget to bring any information about your mental health that might be helpful. This is your chance to talk openly about what’s going on and work with them on a plan to get you feeling better.

Step 4: Follow up session (if applicable)

They might recommend another appointment depending on how you’re doing and what’s going on. This lets them check in on your treatment plan and make any changes to better help you feel your best. Going to these follow-up appointments can really help you in the long run and make sure you’re getting the support you need.

If government options don’t work for you, we can help!

If accessing mental health services through governmental channels is not feasible for you, you can always book the first therapy session with our qualified counsellors or clinical psychologists! If it feels okay for you, go ahead and make the first booking!

Book a session on our website, or Whatsapp us at +60 17-803 8384!

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