Zafeera primarily works with adults from diverse backgrounds, ranging from ages 18-60, and provides support for clients in their early adulthood, middle adulthood and those navigating the later stages of life, with each phase presenting its own set of concerns and challenges.

Her client base also includes non-Malaysians and the LGBTQ+ community, and her past working experiences includes working with young children, adolescents, adults, the LGBTQ+ community, underprivileged youth, and individuals with special needs.

Zafeera is also experienced in working with emotional dysregulation, self-identity, trauma and abuse, interpersonal and relationships, grief and bereavement, substance use, self-harm, suicidality, life transitions, self-care needs and life living skills.

She has skills in crisis management, risk assessments, certain psychological testings and psychological first aid.

Zafeera gives space for reflecting, processing and exploring in a safe environment at clients’ pace, as well as focusing on building the trusting relationship with her clients.

In her down time, Zafeera enjoys open world RPG games, learning Mandarin, playing with her cat and being outside with nature.